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Privacy Policy

Introduction

Mother of Herbs ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website motherofherbs.com or make a purchase from us.

Information We Collect

Personal Information: When you make a purchase or create an account, we collect:

• Name and contact information (email, phone number)

• Shipping and billing address

• Payment information (processed securely through our payment provider)

• Order history Automatically Collected Information: When you browse our website:

• IP address and browser type

• Pages visited and time spent on site

• Referring website

How We Use Your Information

• Process and fulfill your orders

• Send order confirmations and shipping updates

• Respond to your inquiries and provide customer support

• Send promotional emails (only with your consent)

• Improve our website and services

• Comply with legal obligations

Data Protection

We implement appropriate security measures to protect your personal information. Your payment information is encrypted and processed through secure, PCI-compliant payment processors. We never store your complete credit card information on our servers.

 

Your Rights Under Quebec's Law 25 and Canada's PIPEDA,

you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent for marketing communications

• File a complaint with the Commission d'accès à l'information du Québec

Contact us

For privacy-related inquiries, contact us at: djiang@djmasia.com or 514-531-2860. Mother of Herbs, 78 Rue De la Gauchetière O, Montréal, QC Canada H2Z 1C1

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